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Peer Tutoring: FAQs

Peer Tutoring information for Niagara College Community.

Frequently Asked Questions

 How do I qualify to become a Peer Tutor? What do I need to submit?

  • You need to have a minimum grade of 80% in the course you would like to tutor and/or a professor’s recommendation, as well as a minimum of 75% overall average.
  • A strong desire to help students succeed and a commitment of your time to help the students who are assigned to you.
  • Excellent communication skills.
  • Fill out a Tutor’s Application on getinvolved.niagaracollege.ca

I have been a Peer Tutor before; do I have to fill out the application again?

  • Tutors need to apply each term and receive approval before tutoring can begin.

What is the maximum amount of hours that I can tutor?

  • Each Tutor is allowed to work up to a maximum of 12 hours per week. Tutors will only be paid for those hours booked by a learner rather than all time slots entered into the online schedule.
  • Please note: Maximum hours refers to the total hours worked for all campus jobs.

Once hired, how will I be notified that someone needs to be tutored?

  • You will be notified via Niagara College email as soon as an appointment is made by a learner in WCONLINE. Please look for messages that will have a subject line, “Niagara College Peer Tutoring: Appointment made successfully”.
  • Review the appointment details and ensure the Tutor request matches your approved subject area.
  • Please note: some notifications are going directly to junk mail/spam; do not rely on your inbox for messages. Tutors are required to check other folders/junk mail for notifications until the issue is resolved.

Can I meet a learner in person for an appointment?

  • Due to COVID-19 restrictions, all appointments must be conducted online.

How do I get paid?

  • Submit either a void cheque, or Direct Deposit form. A Direct deposit form can be picked up at your local bank branch.
  • To receive payment for Tutoring hours, a Client Report Form must be submitted immediately after each session.
  • Payments will be deposited bi-weekly according to the pay schedule.

Do I get paid if my learner doesn’t show up?

  • Learners are required to cancel appointments online at least 3 hours in advance of a scheduled appointment.
  • If a learner misses an appointment, you will be compensated for your time. Please indicate “no show” on your pay sheet.
  • If learners repeatedly miss appointments without prior notification, their tutoring privileges will be suspended.

I am an International Student and I do not have a Social Insurance Number (SIN). How do I get one?

Please apply in person at one of the local Service Canada Centres:

  • 5853 Peer Street, Niagara Falls, ON L2G 5Z9
  • 395 Ontario Street, St. Catharines, ON L2N 7N6
  • 250 Thorold Road West, Welland, ON L3C 3W1

International students must present a study permit issued by CIC that states the permit holder “may accept employment” or “may work” in Canada.

The Peer Tutoring Coordinator is never available at the same time I am; how do I make contact?

The Peer Tutoring Coordinator is available to see students on a drop in basis between 8:30am - 3:00pm,

  • Welland campus: Tuesday to Friday
  • NOTL campus: Monday to Thursday

If the Peer Tutoring Coordinator is not available, please send an email with your inquiry or to set up an appointment. The Peer Tutoring Coordinator will respond as soon as possible.

The Learner is expressing frustration and anxiety regarding his/her course/program. What can I do as the Peer Tutor to help?

Tutors can help by referring the Learners to the following support services:

  • The respective Peer Tutoring Coordinator
  • The respective Academic Advisor for the program
  • Counselling Services

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