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Peer Tutoring: FAQs

Peer Tutoring information for Niagara College Community.

Frequently Asked Questions

 How do I qualify to become a Peer Tutor? What do I need to submit?

  • You need to have a minimum grade of 80% in the course you would like to tutor and/or a professor’s recommendation, as well as a minimum of 75% overall average.
  • A strong desire to help students succeed and a commitment of your time to help the students who are assigned to you.
  • Excellent communication skills.
  • Fill out a Tutor’s Application on getinvolved.niagaracollege.ca

I have been a Peer Tutor before; do I have to fill out the application again?

  • Tutors need to apply each term and receive approval before tutoring can begin.

What is the maximum amount of hours that I can tutor?

  • Each Tutor is allowed to work up to a maximum of 12 hours per week. Tutors will only be paid for those hours booked by a learner rather than all time slots entered into the online schedule.
  • Please note: Maximum hours refers to the total hours worked for all campus jobs.

Once hired, how will I be notified that someone needs to be tutored?

  • You will be notified via Niagara College email as soon as an appointment is made by a learner in WCONLINE. Please look for messages that will have a subject line, “Niagara College Peer Tutoring: Appointment made successfully”.
  • Review the appointment details and ensure the Tutor request matches your approved subject area.
  • Please note: some notifications are going directly to junk mail/spam; do not rely on your inbox for messages. Tutors are required to check other folders/junk mail for notifications until the issue is resolved.

Can I meet a learner in person for an appointment?

  • Appointments may be conducted online or on-campus depending on student preference.

How do I get paid?

  • Submit either a void cheque, or Direct Deposit form. A Direct deposit form can be picked up at your local bank branch.
  • To receive payment for Tutoring hours, a Client Report Form must be submitted immediately after each session.
  • Payments will be deposited bi-weekly according to the pay schedule.

Do I get paid if my learner doesn’t show up?

  • Learners are required to cancel appointments online at least 3 hours in advance of a scheduled appointment.
  • If a learner misses an appointment, you will be compensated for your time. Please notify the Peer tutoring Coordinator via email with details of any missed appointments.
  • If learners repeatedly miss appointments without prior notification, their tutoring privileges will be suspended.

I am an International Student and I do not have a Social Insurance Number (SIN). How do I get one?

Please inquire online or in person at one of the local Service Canada Centres (note: some locations may be temporarily closed).

  • 5853 Peer Street, Niagara Falls, ON L2G 5Z9
  • 395 Ontario Street, St. Catharines, ON L2N 7N6
  • 250 Thorold Road West, Welland, ON L3C 3W1

International students must present a study permit issued by CIC that states the permit holder “may accept employment” or “may work” in Canada.

The Peer Tutoring Coordinator is never available at the same time I am; how do I make contact?

The Peer Tutoring Coordinator is available to respond to email messages between 8:30am - 3:00pm.

  • Welland Campus: Tuesday to Friday
  • Daniel J. Patterson Campus in Niagara on the Lake: Monday to Thursday

If the Peer Tutoring Coordinators are not available, they will respond as soon as possible.

The Learner is expressing frustration and anxiety regarding his/her course/program. What can I do as the Peer Tutor to help?

Tutors can help by referring the Learners to the following support services:

  • The respective Peer Tutoring Coordinator
  • The respective Academic Advisor for the program
  • Counselling Services

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