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Tutor_FAQ

Frequently Asked Questions

 APPLICATIONS: "How do I qualify to become a Peer Tutor? What do I need to submit?"

  • You need to have a minimum grade of 80% in the course you would like to tutor and/or a professor’s recommendation, as well as a minimum of 75% overall average.
  • A strong desire to help students succeed and a commitment of your time to help the students who are assigned to you.
  • Excellent communication skills.
  • Fill out a Tutor’s Application on NC Engage

APPOINTMENT NOTIFICATIONS: "Once hired, how will I be notified that someone needs to be tutored?"

  • You will be notified via Niagara College email as soon as an appointment is made by a learner in WCONLINE. Please look for messages that will have a subject line, “Niagara College Peer Tutoring: Appointment made successfully”.
  • Review the appointment details and ensure the Tutor request matches your approved subject area.
  • Please note: some notifications are going directly to junk mail/spam; do not rely on your inbox for messages. Tutors are required to check other folders/junk mail for notifications until the issue is resolved.

APPLY EACH TERM: "I have been a Peer Tutor before; do I have to fill out the application again?"

  • Tutors need to apply each term and receive approval before tutoring can begin.

CONTACTS: "Who should I contact if I have any questions about the Peer Tutoring program?"

A Peer Tutoring Coordinator is available at each campus to answer questions between 8:30am - 3:00pm.

  • Peer Tutor Coordinator @ Daniel J. Patterson Campus in Niagara on the Lake: Tuesday to Friday
  • Gonul Turkdogan @ Welland Campus: Monday to Thursday

Contact information for the Peer Tutoring Coordinators can be found here.

HOURS: "What is the maximum amount of hours that I can tutor?"

  • Each Tutor is allowed to work up to a maximum of 12 hours per week. Tutors will only be paid for those hours booked by a learner rather than all time slots entered into the online schedule.
  • Please note: Maximum hours refers to the total hours worked for all campus jobs.

NO-SHOWS: "Do I get paid if my learner doesn’t show up?"

  • Learners are required to cancel appointments online at least 3 hours in advance of a scheduled appointment.
  • If a learner misses an appointment, you will be compensated for your time. Please notify the Peer tutoring Coordinator via email with details of any missed appointments.
  • If learners repeatedly miss appointments without prior notification, their tutoring privileges will be suspended.

MEETING LOCATION: "Can I meet a learner in person for an appointment?"

  • Appointments may be conducted on campus or online depending on learner/tutor preferences.

PAYMENTS: "How do I get paid?"

  • Submit either a void cheque, or Direct Deposit form. A Direct deposit form can be picked up at your local bank branch.
  • To receive payment for Tutoring hours, a Client Report Form must be submitted immediately after each session.
  • Payments will be deposited bi-weekly according to the pay schedule.

REFERRALS: "The Learner is expressing frustration and anxiety regarding his/her course/program. What can I do as the Peer Tutor to help?"

Tutors can help by referring the Learners to the following support services:

  • The respective Peer Tutoring Coordinator
  • The respective Academic Advisor for the program
  • Counselling Services

SOCIAL INSURANCE NUMBERS: "I am an International Student and I do not have a Social Insurance Number (SIN). How do I get one?"

Please inquire online or in person at one of the local Service Canada Centres (note: some locations may be temporarily closed).

  • 6080 McLeod Road, Niagara Falls, ON L2G 7T4
  • 395 Ontario Street, St. Catharines, ON L2N 7N6
  • 250 Thorold Road West, Welland, ON L3C 3W1

International students must present a study permit issued by CIC that states the permit holder “may accept employment” or “may work” in Canada.