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User Experience (UX)

DJP Public Access Noise Reduction Project

DJP Library Public Access Computer Noise Reduction Tactics Refresh

In September 2022, the UX Team initiated a project to reduce the level of noise in DJP Public Access Computer area.

Research Questions

How can we improve the usability of the noise levels in the DJP public access computer area?

Methods

  • Reviewed previous UX attempts at controlling noise levels in the public access computer area.
  • Conducted a literature review
  • Conducted an environmental scan of AZ Database Lists at other academic libraries
  • Engaged with various library stakeholders (IT Help Desk, Students, Circulation Staff)

Our Recommendations

  • Remove the ability to turn on external speakers on Public Access Computers
  • Create hard drive top signage that indicates that “Earbuds are required.”
  • Create hard drive top signage that indicates that “Public Access Computers are for individual use only.”
  • Reopen conversation about providing earbuds for sale again.

Year of Study: 

2022

Literature Reviewed:

DuBroy, M. (2019). Installing noise activated warning signs in library quiet spaces does not appear to reduce actual or perceived noise levels. Evidence Based Library and Information Practice, 14(4), 174-176. https://doi.org/10.18438/eblip29625

Lange, J., Miller-Nesbitt, A., & Severson, S. (2016). Reducing noise in the academic library: The effectiveness of installing noise meters. Library Hi Tech, 34(1), 45-63. doi: https://doi.org/10.1108/LHT-04-2015-0034

Sullo, E. (2019). Seven years of noise reduction strategies in an academic library improve students’ perceptions of quiet space, especially among graduate students. Evidence Based Library and Information Practice, 14(4), 179-181. https://doi.org/10.18438/eblip29637

ncLibraries and Learning Commons Survey 2023