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Alma Procedures: Welcome

Fines Procedures

  • Scan item - a pop-up message will appear with overdue information​
  • Click on Patron Name

Step 1​: Click on Pay beside amount      

Step 2a:​ Select option for payment:​

  • Cash

Step 2b: Add a Comment about the transaction

Step 3: Confirm payment

User receives an emailed receipt payment notification​

Note: Do not Waive a fine unless you connect with Andriana first. If unavailable, provide business card to the user to email about clearing their account.

  • Found under User Details Fines/Fees tab​
  • Add a Pop-up Note providing details why it was waived
    • For example: Fine forgiven. Not to be repeated. (Initials)

Fine transaction (payment and waives) can be found under the Fines tab - Change status to All to view all records.

  • Each transaction is available to help determine future waiving/payments​