Libraries Learning Commons: Alma Procedures: Fines

Fines Procedures

Scan item - a pop-up message will appear with overdue information
Click on Patron Name

Step 1: Click on Pay beside amount

Step 2a: Select option for payment:

Cash (is the only option available even though we do not except Cash)

Step 2b: Add a Comment about the transaction

Step 3: Confirm payment

User receives an emailed receipt payment notification

Note: Do not Waive a fine unless you connect with Geoff or Chris first. If unavailable, provide business card to the user to email about clearing their account.

Found under User Details > Fines/Fees tab
Add a Pop-up Note providing details why it was waived
- For example: Fine forgiven. Not to be repeated. (Initials)

Fine transaction (payment and waives) can be found under the Fines tab - Change status to All to view all records.

Each transaction is available to help determine future waiving/payments